Terms of Service
Clear terms and conditions for our professional property services
Welcome to Merez Property Care Limited. These Terms of Service ("Terms") govern your use of our website and services provided by Merez Property Care Limited, a company registered in the United Kingdom. By using our services, you agree to be bound by these Terms. If you do not agree, please do not use our services.
Merez Property Care Limited provides property maintenance, rent collection, tenant liaison, property inspection, and letting services. These services may be subject to additional agreements or service-level contracts.
You must be at least 18 years old to use our services. By agreeing to these Terms, you confirm that you meet this requirement.
You agree to provide accurate and complete information when engaging our services and to update us if there are any changes. You are responsible for maintaining the confidentiality of your account and for all activities that occur under your account.
Your responsibilities include:
- Providing accurate and up-to-date information
- Maintaining account confidentiality
- Notifying us of any changes to your circumstances
- Complying with all applicable laws and regulations
Service fees are outlined in our service descriptions. Payment is due according to the terms agreed upon in your service contract. Late or missed payments may result in additional charges or suspension of services.
Important: Late payments may incur additional charges and could result in service suspension.
Either party may terminate the service agreement with appropriate notice, subject to the terms outlined in the individual service contract. Upon termination, any outstanding payments must be settled immediately.
You agree to grant us and our contractors access to the property as needed to carry out the services requested. Reasonable notice will be provided unless in case of emergency.
Note: Emergency access may be required without prior notice for urgent repairs or safety issues.
To the maximum extent permitted by law, Merez Property Care Limited shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services. Our total liability for any claim related to our services shall not exceed the amount paid by you for the relevant service.
You agree to indemnify and hold harmless Merez Property Care Limited and its employees, contractors, and agents from any claims, damages, or liabilities arising from your misuse of our services or breach of these Terms.
All content on our website, including logos, text, graphics, and service descriptions, are the intellectual property of Merez Property Care Limited. You may not copy, reproduce, or distribute this content without our prior written consent.
Protected content includes: Logos, website design, service descriptions, images, and all written materials.
Your use of our services is also governed by our Privacy Policy, which explains how we collect, use, and protect your information. Please review the Privacy Policy to understand our practices.
View Privacy Policy →We reserve the right to modify these Terms at any time. We will notify you of any changes by updating the Effective Date. Continued use of our services after changes are posted constitutes acceptance of the revised Terms.
These Terms are governed by the laws of England and Wales. Any disputes arising from these Terms or our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.
If you have any questions or concerns about these Terms, please contact us at:
Merez Property Care Limited